FAQs

What exactly is the Amsterdam Airport VIP Service?

The Amsterdam Airport VIP Service is a premium, end-to-end airport concierge service designed to make your journey through Schiphol Airport seamless, efficient, and stress-free. A personal agent meets you and escorts you through every checkpoint via private or priority lanes, handles all your luggage, and provides access to an exclusive VIP lounge on departure.

Can I use the service for arrivals, departures, and connecting flights?

Yes. Our service is fully tailored to your itinerary. We provide a complete VIP experience for:

  • Arrivals: We meet you at the aircraft gate and expedite you through to your waiting car.

  • Departures: We meet you curbside and escort you through all formalities to your departure gate.

  • Transits/Connections: We meet you at your arriving flight and ensure you are seamlessly transferred to your connecting flight, using the fastest route possible.

Who can benefit from using the Schiphol VIP service?

While any traveler can enjoy the benefits, our service is especially valuable for business executives on a tight schedule, families with young children, elderly travelers, high-profile individuals seeking privacy, and anyone with a tight connecting flight. Essentially, if you value time, comfort, and peace of mind, the Schiphol VIP service is for you.

How will I find my VIP agent when I arrive?

For arriving flights, your personal VIP agent will be waiting for you at the end of the jet bridge as you step off the aircraft. They will be holding a personalized sign with your name on it for easy identification.

How much time will I save?

While exact times can vary depending on the day's passenger traffic, the VIP service allows you to bypass all general queues for check-in, security, and passport control. This can easily save you anywhere from 60 to 90 minutes (or more) during peak travel times.